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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daisy Rangel

Daisy Rangel

December 5, 2024

5  out of  5
rating by Daisy Rangel
"Getting new home insurance as new homeowners can be nerve wracking but Aylin was so sweet and helped me out with every single question and made everything so easy for me! Thank you so much Aylin"
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Priscila Irigoyen

December 4, 2024

5  out of  5
rating by Priscila Irigoyen
"very kind and professional staff, ive had state farm for a long time and not planning on changing, they also speak spanish in this office which made it 10 times easier for me! :)"
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Alicia Bryant

November 27, 2024

5  out of  5
rating by Alicia Bryant
"Aylin was very nice and helpful throughout the process of getting me set up with my renters and auto insurance. Would definitely recommend her!"
We responded:
"Thank you so much for your kind words, Alicia! It's fantastic to hear that Aylin was able to assist you effectively with your renters and auto insurance."
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Danny Camejo

November 13, 2024

5  out of  5
rating by Danny Camejo
"Excelente servicio y calidad de atención la verdad muy satisfecho con la cordialidad y explicación de los servicios ofrecidos 100000 puntos para ustedes en especial Denise quien me ayudó en todo la recomiendo"
We responded:
"Gracias, Danny! Nos alegra saber que estás muy satisfecho con nuestro servicio y la atención recibida. Denise estará encantada de escuchar tus amables palabras. ¡Esperamos seguir brindándote el mismo nivel de atención en el futuro!"
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Yomaira Franco

November 6, 2024

5  out of  5
rating by Yomaira Franco
"Excelente servio desde principio a fin ! La atención fue increíble, me encantó ! Aylin Sánchez fue la que me atendió y me cotizó y fue increíble, muchas gracias !!!"
We responded:
"Gracias por tus amables palabras, Yomaira! Nos alegra saber que tuviste una experiencia excelente de principio a fin. Aylin está encantada de haber podido ayudarte y brindarte una cotización que cumpliera con tus expectativas. ¡Muchas gracias por confiar en nosotros!"
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Steven Gordon

November 1, 2024

5  out of  5
rating by Steven Gordon
"Had a great experience working with Aylin, very professional and helpful."
We responded:
"Thank you for sharing your positive experience with Aylin! It's wonderful to hear that you found the service professional and helpful. We appreciate your feedback and look forward to continuing to assist you with your insurance needs!"
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Mauri F

October 31, 2024

5  out of  5
rating by Mauri F
"We have been with Fabio fernandez for quite some time and they have always helped us out with our insurances. Miguel was very efficient and helpful. He helped me understand the importance in supplemental health insurance. Thank you to the whole team!"
We responded:
"Thank you so much for your kind words and for being with us for quite some time! It's wonderful to hear that Miguel was efficient and helpful in explaining the importance of supplemental health insurance. We're grateful for your trust and support. Thank you to you as well for being a valued part of our community!"
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Beny Ayala

October 31, 2024

5  out of  5
rating by Beny Ayala
"Great knowledge of their products. Very friendly and helpful every time. Thank you!"
We responded:
"Thank you so much for your kind words, Beny! It's wonderful to hear that you find the knowledge and friendliness here helpful."
Profile photo of shrijana gaire

shrijana gaire

October 24, 2024

5  out of  5
rating by shrijana gaire
"I had a wonderful experience working with Aylin .She is not only incredibly knowledgeable and professional but also one of the nicest people I’ve ever worked with. From the moment we started, she made me feel comfortable and took the time to really understand ."
We responded:
"Thank you so much for sharing your positive experience with Aylin! It's fantastic to hear that she made you feel comfortable and took the time to understand your needs. Your kind words about her knowledge and professionalism mean a lot to us. We're delighted to have been able to assist you!"
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chrystian sifuentes

October 17, 2024

5  out of  5
rating by chrystian sifuentes
"Excelente servicio, muy buena atención al cliente, el precio muy accesible a comparación con otra aseguradora que tenia. 100% recomendado"
We responded:
"Gracias por tus amables palabras, Chrystian! Nos alegra saber que estás satisfecho con nuestro servicio y atención al cliente. Es genial que hayas encontrado nuestros precios accesibles en comparación con tu aseguradora anterior. ¡Agradecemos mucho tu recomendación al 100%!"
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Wilfrida Leon

October 9, 2024

5  out of  5
rating by Wilfrida Leon
"Cada vez que necesito de sus servicios, ya sea por teléfono o en la oficina, todos son muy amables. Ojalá en todos los lugares sean como ustedes. Agradesco mucho toda la ayuda que me dieron, especialmente a Wendy. Muchas gracias por todo y sigan así."
We responded:
"Gracias por tus amables palabras, Wilfrida! Nos alegra saber que has tenido buenas experiencias tanto por teléfono como en la oficina. Wendy y todo el equipo están encantados de haber podido ayudarte. ¡Seguiremos trabajando con la misma dedicación para ofrecerte el mejor servicio!"
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Stefany Pérez

October 5, 2024

5  out of  5
rating by Stefany Pérez
"Thank for your great assistance! Ms Valerie was very kind."
We responded:
"Thank you for your kind words! Valerie is always dedicated to providing excellent service, and it's wonderful to hear she made a positive impact on your experience."
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Dejan Jackson

September 30, 2024

5  out of  5
rating by Dejan Jackson
"Great Customer Service. Straight answers and no run around. Affordable coverage"
We responded:
"Thank you for the fantastic review, Dejan! It's wonderful to hear that you appreciated the straightforward answers and affordable coverage. Providing great customer service is always our goal."
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Qaisar Khan

September 6, 2024

5  out of  5
rating by Qaisar Khan
"Valerie Great to work with Good to work with"
We responded:
"Valerie appreciates your kind words, Qaisar! It's fantastic to hear that you had such a positive experience. Your feedback means a lot and motivates us to keep providing excellent service. Thank you for sharing!"
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Trash On Saturn

September 4, 2024

5  out of  5
rating by Trash On Saturn
"I was browsing to see if I could get a lower monthly payment. After receiving a call about my quotes I was recommended to Fabio Fernandez. I was not convinced I could get a lower price but Valerie helped me get both a lower payment and better benefits for myself. She made everything so easy and reassured all my skepticisms. The benefits that State Farm offers are much more than I expected and very low cost to add to your monthly insurance. They are extremely helpful and kind, they really care and do all they can to get you better coverage and more! Thank you Valerie! ✨ -Destiny R"
We responded:
"Thank you so much for sharing your experience, Destiny! It's fantastic to hear that Valerie was able to help you find a lower payment with better benefits. We always aim to make the process as smooth and reassuring as possible, and it's great to know that you felt well taken care of. Your kind words about our team and the benefits we offer mean a lot to us. We're here to help whenever you need it!"
Profile photo of Ladi Williams

Ladi Williams

September 3, 2024

5  out of  5
rating by Ladi Williams
"Thank you Valerie Gonzalez for taking care of my insurance needs expeditiously. While making sure all my questions and concerns were taken care of step by step. ☺️"
We responded:
"Valerie Gonzalez is fantastic at ensuring all insurance needs are met quickly and thoroughly! It's wonderful to hear that all your questions and concerns were addressed step by step. Thank you for sharing your positive experience! 😊"
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Prabhakar Bk

August 30, 2024

5  out of  5
rating by Prabhakar Bk
"Great customer service & Valerie helped me to answer & clarified my question before taking my auto insurance"
We responded:
"Thank you so much for the fantastic review! It's wonderful to hear that Valerie was able to assist you and clarify your questions before you took out your auto insurance. We're delighted to know you had a great experience with our customer service!"
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Patrick Obinabo

August 22, 2024

5  out of  5
rating by Patrick Obinabo
"I highly recommend Fabio Fernandez - State Farm Insurance Agency for these reasons. I had contact with Aylin, and she turned out to be the epitome of customer service example. She presented me a clear description of what they do and how she can help me. She is the no-pressure slow cooker that infuses seasonings in the ingredients she provided you, and just lets it slow simmer to perfection for the customer to enjoy whenever they are good and ready. Aylin is knowledgeable, patient, consistent, empathetic, caring, cordial, and above all, a great listener."
We responded:
"Thank you so much, Patrick! Aylin's dedication to providing exceptional customer service truly shines through in your description. It's wonderful to hear that her approach made such a positive impact on your experience. Your kind words about her knowledge, patience, and empathy mean a lot to us. We're delighted to have been able to assist you and appreciate your high recommendation!"
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Lisa

August 14, 2024

5  out of  5
rating by Lisa
"Miguel was great to work with! He was friendly, answered my questions and made himself available to answer any additional questions via text or call. He was easy to get in contact with. This office has impressed me!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Miguel was friendly, responsive, and readily available to assist you. We're delighted that our office has made such a positive impression on you!"
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China Peru

August 2, 2024

5  out of  5
rating by China Peru
"The team at the State Farm office of Fabio Fernández in Lewisville, TX is awesome! They are quick to respond, polite and professional. “Miguel”went out of his way to insure that my policy “Homeowners” and auto insurance are to my liking, the unique features and several new discounts, was accurate and sufficient. Thank you all team Fabio!!! I Highly recommend their service."
We responded:
"Thank you for the wonderful review recognizing Jackie and for recommending our services to others! It is a wonderful compliment to us all. We strive to go the extra mile to assist you with any of your insurance questions or needs! We look forward to helping protect you and bringing you peace of mind for many years to come!"
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Ezra Tonui

July 31, 2024

5  out of  5
rating by Ezra Tonui
"Fabio help us get insurance with better rates I really recommend"
We responded:
"Ezra, Thank you for trusting our team with your Insurance needs."
Profile photo of Shayna Pittman

Shayna Pittman

July 30, 2024

5  out of  5
rating by Shayna Pittman
"Great customer service! I have been with them for almost 10 years and Miguel has been great to work with! He is quick and helpful. I can’t say enough good things about not only Miguel but the whole team!"
We responded:
"Thank you so much for your kind words and for being with us for almost a decade! Miguel and the entire team are delighted to hear about your positive experience. We appreciate your loyalty and look forward to continuing to serve you!"
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Kevin Cherian

July 24, 2024

5  out of  5
rating by Kevin Cherian
"Excellent customer service! This company made it so easy for me to switch over to them! Valerie was so helpful and provided me with all the info I needed before I joined them! It was a quick and efficient process! Thank you!!"
We responded:
"Thank you for sharing your experience, Kevin! We're thrilled to hear that Valerie was able to assist you so effectively and make the transition smooth. We appreciate your kind words and look forward to continuing to serve you!"
Profile photo of Astrid carolina Calderon Castillo

Astrid carolina Calderon Castillo

July 9, 2024

5  out of  5
rating by Astrid carolina Calderon Castillo
"Excelente atención y comprensión y el tiempo dedicado muchas gracias se los recomiendo"
We responded:
"¡Gracias, Astrid, por tus amables palabras! Nos complace saber que tuviste una excelente experiencia con nosotros. Agradecemos tu recomendación y esperamos poder servirte en el futuro."
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Uvle Camacho

July 3, 2024

5  out of  5
rating by Uvle Camacho
"I only have a great thing to tell of the fine people that work at this establishment, only good people who made the whole experience easier for me and my family. Would highly recommend this place for anyone in need of their service."
We responded:
"Thank you for your kind words, Uvle! We appreciate your recommendation and look forward to serving you again in the future."