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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darahas Lalam

Darahas Lalam

November 19, 2025

5  out of  5
rating by Darahas Lalam
"I had an excellent experience working with Chris at State Farm. He did a fantastic job helping me understand my coverage options and made the entire process smooth and stress free. Chris was professional, knowledgeable, and genuinely cared about making sure I got the best policy for my needs. I truly appreciate his patience and attention to detail. I highly recommend Chris!"
We responded:
"Thank you, Darahas! I'm happy to hear about your positive experience with Chris. His dedication to providing clear and helpful guidance is something we value greatly. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out!"
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Linda Goff

November 17, 2025

5  out of  5
rating by Linda Goff
"Melissa was great to work with. She is very knowledgeable and so helpful in getting everything right."
We responded:
"Thank you, Linda! I'm happy to hear that Melissa provided such knowledgeable and helpful service. Our team is committed to ensuring everything is handled correctly. Let us know if there's anything else we can assist you with!"
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Robert Smith

November 14, 2025

5  out of  5
rating by Robert Smith
"5 Star service Rapid, professional, friendly service A pleasure to work with Chris"
We responded:
"Thank you, Robert! I'm happy to hear that you enjoyed the service and found it professional and friendly. Chris is indeed a valuable part of our team, and I'm glad he made your experience a pleasure. If there's anything else we can do for you, just let us know!"
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RajaSekhar Reddy

November 13, 2025

5  out of  5
rating by RajaSekhar Reddy
"I had a great experience working with Chris! He provided me with an excellent deal for both my auto and home insurance. The entire process was smooth and quick — he got me a quote right away and explained all the details clearly. I really appreciate his professionalism, responsiveness, and effort to find the best coverage at a great price. Highly recommend him to anyone looking for reliable and efficient insurance service!"
We responded:
"Thank you, RajaSekhar, for sharing your positive experience! I'm happy to hear that Chris was able to assist you with both your auto and home insurance needs efficiently. We strive to provide clear and responsive service, and it's great to know we met your expectations. If you need any further assistance, feel free to reach out!"
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Who Where

November 12, 2025

5  out of  5
rating by Who Where
"I've been State Farm 4-eva & a day so when we left Louisiana 2 come 2 TX we've called/went-in different agents they were rude But I had a doctor's appointment & saw this State Farm went in even though they knew i wasn't ready they took time to explain the in/outs they went over/beyond my expectations State Farm is pricey but least u know who dey r I RECOMMEND THIS OFFICE 4 ALL UR INSURANCE NEEDS DEY ROCK, Sincerely, The New Orleans Family"
We responded:
"Thank you, New Orleans Family! I'm so happy to hear that our office could provide the service you were looking for, especially after your move from Louisiana to Texas. It's wonderful to know that our team exceeded your expectations and made you feel welcome. We appreciate your recommendation and are here for all your insurance needs. Let us know if there's anything else we can do for you!"
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Linda Brenner

November 11, 2025

5  out of  5
rating by Linda Brenner
"They work with you, truthful and friendly. Every question I had was answered. I left SF for 6 months. Came back 7 months later. Good group of people. Glad I am back."
We responded:
"Thank you so much for the wonderful review, Linda! We strive to provide you with the customer care that you deserve. It is our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come!"
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Cindy Flowers

November 5, 2025

5  out of  5
rating by Cindy Flowers
"Purchasing insurance can be overwhelming, frustrating and expensive! Lee with Fabio Fernandez State Farm was courteous, informative and answered all my questions. I was able purchase the bundle car and renters insurance that was right for me , without any worry. I will recommend my State Farm insurance agent to anyone looking for great customer service and satisfaction."
We responded:
"Thank you, Cindy! I'm happy to hear that Lee was able to assist you with your insurance needs and make the process smooth and worry-free. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need anything else, feel free to reach out!"
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Blanca Castillo

October 31, 2025

5  out of  5
rating by Blanca Castillo
"Excelente y eficiente atención. Mayra muy eficiente, enorme paciencia, amigable, amable. Recomendare a State Farm y en especial a esta agencia donde comencé y espero sean muchos años. 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👍👍👍👍👍👍👍"
We responded:
"¡Gracias, Blanca! Me alegra saber que tuviste una experiencia excelente con nosotros. Mayra es realmente un gran activo para nuestro equipo, y estamos contentos de que su amabilidad y paciencia hayan dejado una buena impresión. Apreciamos mucho tu recomendación y esperamos seguir siendo tu elección por muchos años más. ¡Estamos aquí para cualquier cosa que necesites!"
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Claire Lowry

October 31, 2025

5  out of  5
rating by Claire Lowry
"I worked with Melissa from this office and it couldn’t have gone smoother! She was very easy to get a hold of and communication was easy over the phone and via email and text!"
We responded:
"Thank you, Claire! I'm happy to hear that Melissa made your experience smooth and convenient. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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Johnny Ray Salazar

October 30, 2025

5  out of  5
rating by Johnny Ray Salazar
"Denise went above and beyond by preparing all quotes, answering my questions. I felt welcomed. Her preparation for my questions led me to believe this office is professionally run."
We responded:
"Thank you, Johnny Ray! I'm happy to hear that Denise provided such excellent service and made you feel welcomed. Our team is dedicated to ensuring a professional experience for all our customers. If you have any more questions or need assistance, feel free to reach out!"
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Karina Guzman

October 29, 2025

5  out of  5
rating by Karina Guzman
"chris at State Farm is the BEST! i usually dread dealing with insurance stuff, but he made everything super easy and actually kind of fun?? he’s super patient, answers every question, and actually takes the time to explain things like a normal human being. if you want someone who knows their stuff and doesn’t make you feel like you’re talking to a robot, Chris is your guy. 10/10 would recommend"
We responded:
"Karina, thank you for your fantastic feedback! I'm so happy to hear that Chris made your experience enjoyable and straightforward. It's great to know he was able to assist you with patience and clarity. We’re always here to help with any of your insurance needs!"
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Courtney Peterson

October 29, 2025

5  out of  5
rating by Courtney Peterson
"Update 3: After refinancing my vehicle I needed to send some information to the new finance company. I texted my request and Bryanna responded quickly sending me the necessary information. I love that I can send a text and get the same service I would receive if I were on the phone! Great customer service. Update 2: We are back with State Farm and the Fabio Fernandez team after a 2 year hiatus with another company…the other company could no longer save us money so we are back to saving and excellent customer service! Denise was awesome to work with. There was a lot of back and forth to figure out what would be best but she got it done and we couldn’t be more happy to be back! Update: The team at Fabio Fernandez is AMAZING! I really enjoyed working with them. Unfortunately, I have had to change insurance companies to save money and well my 22 year old has been costly!😉 Ayline and Wendi have always been fabulous to work with and if I based my decision solely on customer service I would still be a client. Hopefully in the future we will be back! Wendi is awesome! I’ve made 3 changes in the last month and I just called to make another change and she is always so helpful. The rates speak for themselves! I had 2 teen drivers and Fabio and his State Farm team saved me hundreds a month over the quotes from other companies."
We responded:
"Courtney, Thank you for the great review. We strive to provide excellent customer service and save our customers money as well. "
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Juan de la Cruz

October 23, 2025

5  out of  5
rating by Juan de la Cruz
"The agency has been incredibly helpful, especially Christopher! He was very thorough, experienced, and friendly. The agency helped me save 50% on my auto insurance (no exaggeration) and provided more coverage on both auto and home insurance compared to my previous company. I definitely recommend others for a quote to save on all your insurance needs."
We responded:
"Thank you, Juan de la Cruz, for your wonderful feedback! I'm happy to hear that Christopher and our team were able to assist you effectively and help you save on your insurance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Anoop Gopalam

October 17, 2025

5  out of  5
rating by Anoop Gopalam
"Chris was very helpful and made sure I could understand the stipulations of the insurance while I was picking one"
We responded:
"Thank you, Anoop! I'm happy to hear that Chris was able to assist you effectively and clarify the details of your insurance options. Our team is dedicated to providing clear and helpful guidance. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Richard Sessions

Richard Sessions

October 13, 2025

3  out of  5
rating by Richard Sessions
"Excellent service and help with signing up In"
We responded:
"Thank you, Richard, for sharing your thoughts. I’m glad you found the service and assistance with signing up helpful. If there’s anything specific that could have improved your experience, please feel free to reach out. We’re here to assist with any questions or concerns you might have!"
Profile photo of Michael Abrego

Michael Abrego

October 9, 2025

1  out of  5
rating by Michael Abrego
"Update 10/09/25 - I have attempted to work with Fabio and his team. Now I have become a pawn in their game. Im just a number. The second I ask for assistance or help, they dont care. It seems like they are going to be just like any other company and will only work with you if it benefits their personal pockets. I have been with State Farm for a few years now. I made the switch over from Geico when Geico started to increase my annual premiums and it did not sit well with me. When I came to this location Jackie was the first person I met and right from the start she was always friendly. She helped me and my mom get into State Farm at a much more affordable price. To this day, if there are any issues or concerns with my account I call and Jackie tends to answer my calls which makes me feel much more content knowing that she is on the other side of the line. When my mom passed she was so genuine, sincere,, and assisted me with everything I needed done during that time. To this day I have never really looked into switching providers because of Jackie and her well verse attitude to take care of me and my concerns."
We responded:
"We are so glad that Jackie was able to assist you with you and your mothers insurance needs, Michael! Thank you so much for taking the time to share your experience with Jackie and her efforts to provide you with the insurance you need at a value you deserve and great customer care! We are honored to have earned your business and we look forward to assisting you with your insurance needs for many years to come!"
Profile photo of Luis Hernández

Luis Hernández

September 30, 2025

5  out of  5
rating by Luis Hernández
"Me alludaron muy vien me dieron un precio mas Barto Que el que tenía y son muy muy amables"
We responded:
"¡Muchas gracias por tu comentario, Luis! Nos alegra saber que te pudimos ayudar y ofrecer un mejor precio. Siempre nos esforzamos por brindar un excelente servicio y ser amables con todos nuestros clientes. ¡Esperamos verte de nuevo pronto!"
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1K Music

September 27, 2025

5  out of  5
rating by 1K Music
"Great Team, effective and efficient and very attentive and sweet! Happy with my insurance"
We responded:
"Thank you for your kind feedback! We're so happy to hear our team provided attentive and efficient service. It means a lot to us that you're satisfied with your insurance. We're always here to support you!"
Profile photo of Andrew Gonzalez

Andrew Gonzalez

September 22, 2025

5  out of  5
rating by Andrew Gonzalez
"Big thanks to Christopher for all his help! He answered all my questions clearly and precisely."
We responded:
"Thank you so much for your kind words, Andrew! We're thrilled to hear that Christopher was able to assist you clearly and precisely. We'll be sure to pass along your appreciation to him! If you need any more help, feel free to reach out."
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Sid

September 17, 2025

5  out of  5
rating by Sid
"I had an excellent experience working with Mayra! She took the time to understand my needs and was able to find me a great deal on both home and auto insurance. She was knowledgeable, patient, and made the whole process easy and stress-free. I really appreciate her professionalism and the savings she helped me secure. Highly recommend asking for Mayra if you’re looking for great service and value!"
We responded:
"Thank you so much for your kind words and thoughtful review, Sid! We're thrilled to hear that Mayra was able to provide you with excellent service and help you find great deals on your home and auto insurance. Your recommendation means a lot to us, and we'll be sure to share your feedback with her. If you ever need assistance in the future, don’t hesitate to reach out!"
Profile photo of Amaya Romero

Amaya Romero

September 17, 2025

5  out of  5
rating by Amaya Romero
"Melissa provided excellent service! She explained everything clearly, answered all my questions, and made the process easy and stress free. I appreciate her professionalism and genuine care, highly recommend!"
We responded:
"Thank you for your wonderful feedback, Amaya! We're delighted to hear that Melissa provided clear explanations and made the process easy and stress-free for you. Your kind words about her professionalism and care mean a lot to us. We truly appreciate your recommendation! If you ever need assistance again, we're here to help."
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Sophie Heineman

September 17, 2025

5  out of  5
rating by Sophie Heineman
"Great service, I trust them with my home, life and auto insurance! They give reasonable rates and answer all questions promptly. Shoutout to Fabio, Christopher and Bryanna for their great job."
We responded:
"Thank you so much for your kind words and trust in our team, Sophie! We're thrilled to hear that we provided you with excellent service. We're committed to offering reasonable rates and prompt support for all your insurance needs. We truly appreciate your business!"
Profile photo of Noemi Huerta

Noemi Huerta

September 10, 2025

5  out of  5
rating by Noemi Huerta
"Estoy contenta por muy buen trato queda me atendió Maira valle y muy Amable aclaro todas mis dudas muncha gracias"
We responded:
"¡Muchas gracias por tu amable comentario Noemi! Nos alegra mucho saber que Maira te brindó un excelente trato y aclaró todas tus dudas con amabilidad. Apreciamos tu confianza y estamos aquí para ayudarte en lo que necesites. ¡Saludos!"
Profile photo of Gideon Lapp

Gideon Lapp

September 2, 2025

5  out of  5
rating by Gideon Lapp
"Melissa was absolutely amazing. Helped me get a policy quickly and communicated well with me and my mortgage company . Highly recommend her!!"
We responded:
"Thank you for your wonderful review, Gideon! We're so glad to hear that Melissa provided quick service and excellent communication throughout the process. We appreciate your recommendation and are here to help anytime you need us!"
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bharath kumar

August 28, 2025

5  out of  5
rating by bharath kumar
"I had a great experience working with Christopher! He explained everything very clearly and made sure I understood all my options. Thanks to his help, I was able to choose the best car insurance with State Farm that fits my needs perfectly. He was patient, professional, and truly cared about helping me make the right decision. I highly recommend Christopher if you’re looking for excellent customer service and guidance!"
We responded:
"Thank you so much for your kind words and thoughtful review, Bharath! We're thrilled to hear that Christopher provided clear explanations and helped you find the perfect car insurance with State Farm. Your recommendation means a lot to us. If you ever need assistance in the future, don’t hesitate to reach out. We appreciate your trust and support!"